Repair
Quick, reliable fixes for all your tech problems. PCs, smartphones, tablets, consoles.
Newly certified
L'Atelier de Sam is a certified QualiRépar craftsman
Label awarded by the French State (ADEME). Pricing integration and the direct deduction of the bonus on your invoice are in progress, available in the coming weeks. Get in touch to be notified as soon as it's live.
My commitment to you
At L'Atelier de Sam, I understand how essential your devices are. When something goes wrong, I fix it quickly and properly.
Expertise & experience
Over 12 years of experience repairing computers and mobile devices. I'm equipped to handle a wide range of technical problems.
Quality parts
I'm constantly hunting for the best parts available — I know my suppliers and I know what I'm ordering. The aim is to offer you the best possible quality and limit the risk of new faults. If the only option available doesn't convince me, I'll tell you before I start.
Repaired the same day
Many repairs take less than 30 minutes. Others — particularly bonding or microsoldering work — need 1 to 2 hours to guarantee the quality. Either way, your device is returned the same day.
Parts guaranteed for 2 years
Brand-new OEM parts guaranteed for 2 years (legal warranty L217-3), subject to availability for your model and the type of repair. Labour 3 months. Batteries (consumable) 6 months. I stay available after the job for any follow-up.
My repair services
Everything I can do to get your devices working again.
- ✓Smartphone and tablet repair in Poitiers: iPhone, Samsung, Xiaomi, Huawei — screens, batteries, charging connectors
- ✓Laptop and desktop PC troubleshooting: Asus, HP, Lenovo, Dell, Acer — hardware and software faults, on-site in Poitiers
- ✓Mac and MacBook repair: screens, batteries, keyboards, logic boards by microsoldering
- ✓Console repair: PlayStation 4/5, Nintendo Switch, Xbox — fans, HDMI, joysticks
- ✓Electronic device repair: drones, hair straighteners, smartwatches, scooters, TVs, motorbike intercoms
- ✓Internal cleaning, thermal paste replacement, SSD/RAM upgrades, data recovery
How does it work?
Diagnosis
By phone or directly at the workshop in Poitiers, I identify the problem and give you a quote. If a part is needed, I order it and we set an appointment for the following morning or early afternoon.
Drop off the device
You bring your device to the workshop. For small repairs (under 30 min), it's often doable on the spot. Otherwise, I keep it for the duration of the repair.
Repair & return
In 90% of cases it's ready the same day and you walk out with it that afternoon. If extra time is needed, I'll lend you a phone in the meantime.
I also repair what others turn down
Broken drone, GHD straightener on the blink, car key that won't respond, flat electric scooter? Thanks to my experience in electronics and microsoldering, I repair a wide range of devices that most repairers won't touch.
Drone repair
DJI Mini, Mavic, Air, FPV, Parrot Anafi drones… Replacing motors, broken arms, flight controllers, camera gimbals, ribbon cables. Full electronic diagnostics and recalibration after repair, all done at the workshop in Poitiers.
Children's storyteller repair
Lunii (My Fabulous Storyteller), Toniebox, Yoto, Bookinou… Torn headphone jack, battery that no longer holds, dead button or speaker, device that won't turn on. I bring your child's storyteller back to life instead of buying a new one, all at the workshop in Poitiers.
Straighteners & hair styling tools
GHD Original, Platinum+, Gold straighteners, Babyliss Pro, Dyson Corrale, L'Oréal Steampod… Heating elements, power cables, control boards. Repair is far cheaper than buying a new one.
Car keys & remote fobs
Cracked casing, battery that no longer holds, button that won't respond, board damaged by water. Repair of the shell and the electronics — all brands: Renault, Peugeot, Citroën, Volkswagen, BMW, Mercedes.
GPS & Garmin cycling computers
Hiking GPS units, Garmin Edge cycling computers, Wahoo Elemnt, TomTom car GPS. Cracked screens, worn batteries, damaged micro-USB connectors, failing electronics.
Headphones & earphones
Sony WH-1000XM Bluetooth headphones, Bose QC, Apple AirPods Max, SteelSeries gaming headsets, HyperX. Replacing drivers, headband repair, jack connector soldering, sound or pairing issues.
Smartwatches
Apple Watch Series 3 to Ultra 2, Samsung Galaxy Watch, Garmin Fenix, Huawei Watch… Screen replacement, swollen battery, digital crown, ultrasonic cleaning of the electronics after liquid damage.
Hoverboards & electric scooters
Hoverboards, Xiaomi Mi scooters, Ninebot, Segway, Dualtron… Battery diagnostics, 18650 cell replacement, BMS controller boards, gyroscopic calibration, brakes and tyres.
Televisions & screens
Samsung, LG, Sony, Philips, TCL TVs… LED backlight failure, power board, T-CON board, broken HDMI connectors. Diagnosis before replacement — often repairable for a fraction of the price of a new TV.
Motorbike intercoms
Cardo Packtalk, Freecom, Sena 50S, 30K, Lexin B4FM… Battery replacement, speaker repair, charging connectors and electronics damaged by rain or impact.
Can't see your device in the list? Get in touch — there's a good chance I can repair it.
Request a free diagnosisQuelques réparations en images
134 séries de photos — cliquez pour agrandir
Parts available for every major brand
iPhone, iPad, MacBook, iMac, Apple Watch
✓ Original new parts, devices from 2023 onwardsAnd many more. If your brand isn't listed, get in touch.
The right part, at the right price
I work with more than 16 specialist suppliers to give you the widest choice based on your device, your budget and your requirements. Every part is hand-picked, tested and guaranteed with the repair.
More about my repairsOriginal new parts
Genuine, sourced directly from the manufacturer.
Original refurbished parts
Tested, guaranteed, at the best price.
Original used parts
Carefully hand-picked.
Quality compatible parts
Best value for money.
I won't give you a big speech
Repairing instead of replacing is already a good thing in itself. When we can also salvage parts that still work, all the better. And what can't be reused doesn't end up in the bin.
Parts that come out and can be reused — I refurbish them. A battery, a screen, a connector: if it holds up, it goes back into circulation.
What can't be reused goes into the recycling chain. Not the bin, full stop.
And honestly, a repaired phone is one less to be manufactured somewhere. That's not nothing.
Specialist service
Data recovery
Hard drive failure, inaccessible SSD, corrupted USB stick, tablet that won't boot? I first try to recover the data myself. If that's not enough, I call on a specialist cleanroom partner — La Clinique des Données — for the most complex cases.
The quote is free. A €20 case-handling fee is charged when opening the file — it covers shipping, receipt and admin. No further charge if recovery turns out to be impossible.
See pricing and process →HDD and SSD
| Level | Lead time | Price |
|---|---|---|
| Standard | 5–7 working days | 600€ |
| Express | 3–4 working days | 775€ |
| Urgent | 24/7 — 365 days/year | By quote |
Flash memory and tablets
| Level | Lead time | Price |
|---|---|---|
| Standard | 5–7 working days | 425€ |
| Express | 3–4 working days | 600€ |
| Urgent | 24/7 — 365 days/year | By quote |
Class 100 cleanroom · Professional recovery · No charge if recovery is impossible (excluding the €20 case-handling fee)
Microsoldering & components
Motherboard repair
Short circuit, blown capacitor, ripped connector, damaged chip… I repair motherboards on PCs, Macs and consoles by microsoldering in Poitiers. It's a technical job that usually takes 1 to 2 weeks depending on the complexity.
Typical price: €300 to €650 depending on the fault. Free diagnosis before any commitment.
QualiRépar benefit (via my microsoldering partner)
My microsoldering partner is QualiRépar-certified: get up to €60 off on motherboard repairs thanks to the official ADEME bonus — the exact amount depends on the device.
All about the QualiRépar bonus →Free diagnosis
I identify the fault before committing. No charge if the repair isn't possible.
1 to 2 weeks
Typical lead time depending on complexity. I keep you posted at every step.
€300 – €650
Price depends on the fault. Cheaper than a brand-new motherboard in most cases.
2-year parts warranty
Brand-new OEM parts guaranteed 2 years · Labour 3 months.
Frequently asked questions
Is your device broken?
Free diagnosis at the workshop. I also come out to your home in Poitiers.